Privacy Policy

Effective Date: September 23, 2026
Last Updated: September 23, 2026

This Privacy Policy explains how Ourkweb LLC, operating HomeProjectCrew.com (“HomeProjectCrew,” “we,” “us,” or “our”), collects, uses, shares, and protects information when you visit our website, interact with our content, or use phone numbers displayed on our service pages.

By using HomeProjectCrew.com, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

The information we collect depends on how you interact with HomeProjectCrew.

Information Collected Automatically

When you visit HomeProjectCrew.com, certain information may be collected automatically through cookies, analytics tools, advertising technologies, server logs, and similar technologies.

This may include:

• IP address
• Browser type
• Device type
• Operating system
• Approximate geographic location
• Pages viewed
• Referring and exit pages
• Date and time of visits
• Time spent on pages
• Website interactions
• Advertising or cookie identifiers
• General traffic and usage information

We use this information to understand how visitors use the website, improve our content and services, measure advertising performance, detect technical problems, and analyze website traffic.

Information Related to Phone Calls

HomeProjectCrew primarily helps users connect with service providers through phone calls.

Phone numbers displayed on our website may use call-tracking or call-routing technology provided by third-party partners.

When you call a number displayed on HomeProjectCrew, information associated with the call may be processed, including:

• Your telephone number, when available
• Date and time of the call
• Call duration
• Service or page associated with the call
• General geographic or routing information
• Call routing and connection information
• Call outcome or related conversion information

Your call may be routed to an independent home service provider, service network, marketing partner, or other third party that may be able to assist with your request.

Some service providers or technology partners may use additional call-monitoring or recording technologies. Where notice or consent is legally required, applicable notice should be provided in connection with the call.

Information You Send Us

If you contact HomeProjectCrew directly by email, we may receive information such as:

• Your email address
• Your name, if provided
• The contents of your message
• Any other information you voluntarily provide

Please do not send sensitive financial, medical, identification, or account information through email.

Website Forms

HomeProjectCrew does not currently use general lead-submission forms to collect homeowner information.

If we add forms or other data-collection features in the future, this Privacy Policy may be updated to describe the information collected and how it is used.

2. How We Use Information

We may use information collected through HomeProjectCrew to:

• Operate and maintain the website
• Understand website traffic and visitor behavior
• Improve our content and user experience
• Measure calls and other conversions
• Route calls to independent service providers or partner networks
• Determine which service or webpage generated a call
• Measure and improve advertising campaigns
• Detect fraud, abuse, or technical problems
• Respond to questions or communications
• Protect our website, users, and business
• Comply with applicable legal obligations
• Enforce our terms and policies

We may also use aggregated or de-identified information for analytics, reporting, and business purposes.

3. Google Analytics

HomeProjectCrew uses Google Analytics 4 (GA4) to understand how visitors use our website.

Google Analytics may use cookies and similar technologies to collect information such as:

• Website visits
• Sessions
• Page views
• Device and browser information
• Approximate location
• Traffic sources
• Interactions with website content

This information helps us measure website performance and understand which content is useful to visitors.

Google may process information according to its own privacy policies and product terms.

You may be able to limit analytics cookies through your browser settings, available website privacy controls, or tools provided by Google.

4. Google Ads and Advertising Technologies

HomeProjectCrew may use Google Ads and related advertising technologies.

These services may help us:

• Advertise HomeProjectCrew
• Measure advertising performance
• Measure calls and conversions
• Understand whether an advertisement resulted in a website visit or other action
• Build or measure advertising audiences where permitted
• Improve advertising campaigns

Google and other advertising providers may use cookies, device identifiers, or similar technologies in connection with these activities.

If remarketing, personalized advertising, or audience features are enabled, additional privacy choices may be available through Google and applicable website privacy controls.

5. Cookies and Similar Technologies

HomeProjectCrew and third-party service providers may use cookies, pixels, tags, and similar technologies.

These technologies may be used for:

• Essential website functionality
• Analytics
• Traffic measurement
• Advertising measurement
• Conversion tracking
• Fraud prevention
• Remembering certain preferences

You can usually control or delete cookies through your browser settings.

Blocking some cookies may affect certain website features or the accuracy of analytics and advertising measurement.

6. How We Share Information

We may share information when reasonably necessary to operate HomeProjectCrew.

Independent Home Service Providers and Partner Networks

When you call through HomeProjectCrew, information necessary to route or process your call may be shared with or processed by independent service providers, call-routing platforms, partner networks, or related service partners.

These parties operate independently from HomeProjectCrew and may have their own privacy practices.

Analytics and Advertising Providers

We may share or allow collection of certain website and usage information by analytics and advertising providers, including Google.

These companies may process information according to their own terms and privacy policies.

Service Providers

We may work with companies that provide services such as:

• Website hosting
• Analytics
• Advertising
• Call tracking
• Call routing
• Security
• Technical services
• Website performance monitoring

These providers may process information as necessary to perform services for us.

Legal and Safety Purposes

We may disclose information if we reasonably believe disclosure is necessary to:

• Comply with applicable law or legal process
• Respond to lawful government requests
• Protect our legal rights
• Detect or prevent fraud or abuse
• Protect the safety or security of users, the website, or others

Business Transfers

If Ourkweb LLC or HomeProjectCrew is involved in a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction, information may be transferred as part of that transaction where permitted by law.

7. Sale, Sharing, and Targeted Advertising

HomeProjectCrew does not sell personal information in exchange for money.

However, some analytics, advertising, call-routing, or marketing activities may be considered a “sale,” “sharing,” or processing for “targeted advertising” under certain U.S. state privacy laws, even when no money is exchanged specifically for personal information.

Where applicable law gives you the right to opt out of these activities, you may exercise that right using available privacy controls or by contacting us at [email protected].

We will evaluate requests according to applicable law.

8. Your Privacy Rights

Depending on where you live and whether a particular privacy law applies to HomeProjectCrew, you may have rights concerning your personal information.

These may include the right to:

• Request access to personal information we maintain about you
• Request correction of inaccurate information
• Request deletion of certain personal information
• Request a portable copy of certain information
• Learn about categories of information we collect or disclose
• Opt out of certain sales or sharing of personal information
• Opt out of certain targeted advertising activities
• Appeal certain privacy-rights decisions where applicable
• Exercise privacy rights without unlawful discrimination

These rights are subject to exceptions and eligibility requirements under applicable law.

To submit a privacy request, email [email protected].

Please include enough information for us to understand and appropriately respond to your request.

We may need to verify your identity before fulfilling certain requests.

9. California Privacy Information

California residents may have additional rights under applicable California privacy laws.

Depending on whether those laws apply to HomeProjectCrew and the particular information involved, California consumers may have rights concerning access, correction, deletion, and certain uses or disclosures of personal information.

Information HomeProjectCrew may collect can include categories such as:

• Identifiers
• Internet or electronic network activity
• Approximate location information
• Service-interest or interaction information
• Advertising and analytics information

This information may be used for the purposes described in this Privacy Policy and may be disclosed to categories of third parties such as analytics providers, advertising providers, call-routing partners, independent service providers, and technology vendors.

We do not discriminate against consumers for exercising applicable privacy rights.

10. Data Retention

We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

• Operating the website
• Analytics and reporting
• Advertising measurement
• Call attribution
• Fraud prevention
• Legal compliance
• Resolving disputes
• Enforcing agreements

Retention periods may vary depending on the type of information and the systems or third-party providers involved.

11. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect information associated with HomeProjectCrew.

However, no internet transmission, website, storage system, or electronic communication method can be guaranteed to be completely secure.

12. Independent Service Providers

HomeProjectCrew is an informational and lead-generation website.

We do not directly perform roofing, siding, restoration, remodeling, plumbing, HVAC, electrical, or other contracting services described on this website.

If your call is connected with an independent provider or partner network, that provider may collect information directly from you.

Information provided directly to an independent provider is subject to that provider’s own privacy practices and policies.

HomeProjectCrew is not responsible for the privacy practices of independent third parties.

13. Third-Party Websites and Services

HomeProjectCrew may contain links or connections to websites, companies, products, or services operated by third parties.

We do not control the privacy practices of those third parties.

We encourage you to review their privacy policies before providing personal information.

14. Children’s Privacy

HomeProjectCrew is intended for homeowners and adults seeking information about home services.

The website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

If we become aware that personal information from a child has been collected inappropriately, we may take reasonable steps to delete it.

15. Do Not Track and Privacy Signals

Some browsers and devices provide privacy preference signals or “Do Not Track” settings.

The legal requirements surrounding these signals vary by jurisdiction and technology.

Where applicable law requires recognition of a legally recognized universal opt-out mechanism, HomeProjectCrew will handle applicable requests as required by law.

16. Changes to This Privacy Policy

We may update this Privacy Policy when our website, technology, advertising practices, service relationships, or legal obligations change.

When we make changes, we will update the “Last Updated” date at the top of this page.

We encourage visitors to review this Privacy Policy periodically.

17. Contact Us

If you have questions about this Privacy Policy or want to submit a privacy request, contact:

HomeProjectCrew
Operated by Ourkweb LLC

Email: [email protected]